FAQs
Here are the most Frequently Asked Questions about the PGi iRgent notification and reminders service. If you can't find the answer here, a sales representative would be happy to help you. Please call 866-642-6036 for assistance.
How do I upload my contacts?
PGi iRgent provides an automated contact upload and synchronization tool
(iRgent Contact Manager) for you to upload and maintain your contacts. To
download and install this tool, use the “Upload Contacts” button on the iRgent
Task Panel or from the Manage Address book tab. This will download the
application and install it on your system. The tool will then walk you through
the steps necessary to automatically upload and keep your contacts current
between both Outlook as well as CSV and your PGi iRgent account.
How do I keep my contacts synchronized?
The easiest way to keep synchronized is to set the preference on the PGi
iRgent Contact Manager tool to automatically check for differences between your
Outlook address book and your PGi iRgent address book or you can use the tool
for manual updates and approvals. To set up automatic processing, after you
download and install the iRgent Contact Manager, choose the "Yes, I would
like to setup an automatic update" option on the last screen of PGi iRgent
Contact Manager Importer.
How do I send a message?
Sending a message is very easy and straightforward. Simply select the 'Send
a Message' tab after you log in and follow the step-by-step process.
How do I know my message was delivered?
Delivery status of each message can be checked by using the reports
provided in the “View History” tab and also the last message sent statistics on
the “iRgent Task Panel”.
Additional Help is provided within the application after you have logged into your account.
