Customer Service

Premiere Global Services' customer-centric focus means our clients come first. Since the company's inception, our commitment to client service has been repeatedly recognized. In 1999, Premiere Global received the Excellence in Customer Service award in the large business category from the Better Business Bureau and 2002 Premiere Global received the "Excellence in Customer Service" and "Commitment to Excellence" Awards, based on Malcolm Baldridge's principles. The company's award-winning approach to customer service is built on a foundation of knowledge. Premiere Global has local representatives, as well as specialists in numerous fields of business around the world and thereby deliver collaborative solutions tailored to our clients' unique needs.

Our superior client care includes:
  • 450 service professionals around the world including local account representatives, dedicated event and account managers
  • 99.7% error-free service driven by Premiere’s Quality Assurance and Analysis Team.
  • Quarterly client satisfaction surveys consistently reveal service excellence.